# Legal

> Every Lemma legal document in one place: terms, privacy, cookies, refunds, credits, AI, scoring and the agreements for businesses.

Source: https://getlemma.io/legal

The rules for using Lemma, how we handle your data, and how scoring works. Written to be read, not skimmed past.

Company record

Registrar of Companies, Cyprus

HE 475899

Registered name

SkillSwap Ltd

Trading as

Lemma

Registration number

HE 475899

Company type

Private limited by shares

Registered office

Dodekanisou 18, Office 201, 7060 Larnaca, Cyprus

[Read the Legal Notice](https://getlemma.io/legal/notice)

## Core documents5

-   [Terms of ServiceThe agreement between you and SkillSwap Ltd, trading as Lemma.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/terms)
-   [Privacy PolicyWhat personal data we process, why, and the rights you have over it.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/privacy)
-   [Cookie PolicyThe cookies and similar technologies we use, and how to control them.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/cookies)
-   [Legal NoticeWho operates Lemma, and the company details required by Cyprus law.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/notice)
-   [Accessibility StatementHow accessible Lemma is today, what we are working on, and how to tell us.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/accessibility)

## Conduct and community2

-   [Acceptable Use PolicyWhat is not allowed on Lemma, and what happens if you do it.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/acceptable-use)
-   [Community GuidelinesHow to be a good Lemma member: what a good session looks like, fair ratings and feedback, what to do when a session goes wrong, and how enforcement works.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/community)

## Payments, credits and refunds2

-   [Refund & Cancellation PolicyYour 14-day right to withdraw, cancellations, no-shows and refunds.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/refunds)
-   [Learning Credits TermsHow Learning Credits work, what they are not, and what happens to unused balances.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/credits)

## Safety and security2

-   [Notice & Action PolicyHow to report illegal content, and how we handle reports.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/notice-and-action)
-   [Copyright & IP PolicyReporting infringement, appeals, and who owns teaching materials.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/copyright)

## How Lemma works4

-   [SCI Methodology & Rights NoticeHow your Skill Credibility Index is calculated, and your right to contest it.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/how-scoring-works)
-   [AI Transparency NoticeWhere Lemma uses AI, what it does, and what it cannot be relied on for.v1.1In effect from 15 Oct 2026](https://getlemma.io/legal/ai)
-   [Sub-processor ListThe companies that process data on our behalf, and where.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/subprocessors)
-   [Vulnerability Disclosure PolicyHow to report a security issue, and our safe-harbour commitment.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/security)

## For businesses and developers4

-   [Developer API TermsTerms for organisations using the Lemma Verification API.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/api-terms)
-   [Verification Services AgreementThe master commercial agreement for buying Verifications.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/verification-agreement)
-   [Data Sharing Agreement (Controller to Controller)Controller-to-controller terms governing Verification disclosures.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/data-sharing)
-   [Data Processing Agreement (Article 28)GDPR Art. 28 terms for employer-initiated assessment invites.v1.0In effect from 15 Oct 2026](https://getlemma.io/legal/dpa)

## Questions about any of this?

Write to the address that fits. Every document also lists who to contact about it.

-   Your data

    Access, correction, deletion or any privacy question.

    privacy@getlemma.io
-   Security

    Found a vulnerability? Report it privately to the team.

    security@getlemma.io
-   Illegal content

    How to report it and what happens next.

    [Notice and action](https://getlemma.io/legal/notice-and-action)
-   Everything else

    Questions about these documents or your account.

    hello@getlemma.io