Privacy Policy

We collect information you provide directly, such as your name, email address, profile details, and skill information when you create an account or use the Service. We also collect information about your sessions, including session recordings metadata, feedback provided, and skill verification results. We automatically collect certain technical information when you use the Service, including your IP address, browser type, device information, operating system, referring URLs, and information about how you interact with the Service. We use cookies and similar tracking technologies as described in our Cookie Policy.

We use the information we collect to operate, maintain, and improve the Service; to process transactions and send related communications; to verify skill credentials and compute credibility scores; to match you with relevant peers and opportunities; and to send you technical notices, updates, and support messages. We may also use your information to monitor and analyze trends, usage, and activities in connection with the Service; to detect, investigate, and prevent fraudulent transactions and other illegal activities; and to personalize and improve your experience on the Service.

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, email delivery, and payment processing. These providers are contractually obligated to use your information only as necessary to provide their services to us. We may also disclose your information if required by law, regulation, legal process, or governmental request; to enforce our Terms of Service; or to protect the rights, property, or safety of Lemma, our users, or the public.

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. You may also have the right to object to or restrict certain processing activities. To exercise these rights, contact us at privacy@getlemma.io. You can opt out of receiving promotional communications by following the unsubscribe instructions in those messages. Even if you opt out, we may still send you non-promotional communications related to your account and the Service.